Terms of Service
The short version: Pike is a self-help tool, not your lawyer. You stay in charge of your own matter. These terms spell out what that means. By creating an account, making a purchase, or using Pike, you agree to them.
What Pike is — and what it is not
Pike is a self-help legal information tool. PIKE IS NOT A LAW FIRM, IS NOT YOUR LAWYER, AND DOES NOT PROVIDE LEGAL ADVICE. Using Pike does not create an attorney-client relationship. Pike's information and documents are not a substitute for the advice of a licensed attorney. If you can talk to a lawyer — including a free legal-aid lawyer — you should. Pike will help you find one.
Your conversations with Pike are not privileged
Talking to Pike is not like talking to a lawyer. What you tell a lawyer is protected by attorney-client privilege; what you tell Pike is not. Like an email or a text message, your Pike conversations and documents could be requested or subpoenaed in a legal proceeding. Be thoughtful about what you share, and read our Privacy Policy for how we store and delete your data.
You are responsible for your matter
Pike drafts documents from the facts you provide. You — not Pike — review them, complete them, sign them, file them, and send them. Deadlines are yours to track and meet. Laws change and vary by state, and despite our cite-or-decline approach, Pike's information can be incomplete, outdated, or wrong for your situation. Verify anything important against official sources or with an attorney before relying on it.
Your account
You must be at least 18 years old to use Pike. Keep your password safe and your account information accurate. You are responsible for activity under your account. We may suspend or close accounts that violate these terms.
Acceptable use
Use Pike only for lawful, good-faith self-help purposes. Don't use Pike to harass or threaten anyone, to prepare fraudulent documents, to probe or overload our systems, to scrape or resell our content, or to send bulk or automated requests. We may rate-limit or block abusive use.
Payments, subscriptions, and refunds
Prices are shown at checkout before you pay. Subscriptions (Pike Plus, Pike Pro) renew automatically each billing period until you cancel. You can cancel any time in Account → Manage billing; cancellation takes effect at the end of the current period and we don't prorate partial months. One-time document pack purchases: if a pack didn't work for you, email hello@pike.legal within 14 days of purchase and we'll refund it. Billing errors are always refunded.
Electronic records and signatures
You consent to receive records from Pike electronically. Pike's e-sign feature is for documents that the law allows to be signed electronically. Some documents — like wills and healthcare directives — must be signed on paper with witnesses (and sometimes a notary) under state law. Pike blocks e-signing for those and tells you how to execute them properly. Following those instructions is your responsibility.
No warranties
PIKE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED — INCLUDING WARRANTIES OF ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that any document Pike helps you draft is valid, enforceable, or right for your situation, or that using Pike will produce any particular outcome.
Limit on our liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PIKE AND ITS OPERATORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR MISSED DEADLINES, ARISING FROM YOUR USE OF PIKE. OUR TOTAL LIABILITY FOR ALL CLAIMS IS CAPPED AT THE GREATER OF $100 OR THE AMOUNT YOU PAID PIKE IN THE 12 MONTHS BEFORE THE CLAIM. Some states do not allow certain limits; where that's true, these limits apply to the fullest extent the law allows.
Disputes
If something goes wrong, email hello@pike.legal first — we genuinely try to fix things. Either of us may bring a qualifying claim in small claims court. These terms and any dispute are governed by the laws of the United States and the state in which Pike's operator is organized, without regard to conflict-of-law rules.
Changes and termination
We may update these terms as Pike evolves. If a change is material, we'll post it here and update the date below; continuing to use Pike after that means you accept the change. You can stop using Pike or delete your account at any time in Account settings. Sections that by their nature should survive termination (like the warranty disclaimer and liability limits) survive.
Contact
Questions about these terms: hello@pike.legal. Last updated: June 10, 2026.